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Schoen Auto is the very best. I’ve been looking for a repair shop because the dealer prices kept increasing and the other shops around me are not up to par for a number of reasons.
At Schoen I was greeted by Jerry Elman (Owner) and Jeffrey Mangione (Service Manager), two wonderful Gentlemen! I had an appointment and showed up on time. My car went into the service bay immediately while I relaxed in a very nice Customer Lounge. While in the lounge I met little Bailey, one of the nicest and friendliness little dogs I’ve ever met.
While I relaxed in the lounge reading and catching up on some email, they have a great and fast Wi-Fi, they worked on my car. In a short while Jeffrey came into the lounge telling me my car was ready and answered all my questions about the service and car. The lounge was wonderful and it was special to see Bailey sitting beside me to let me know he was a friend. My experience could not have been better!
I have found my new auto repair shop!
They always do a great job and treat all of their customers very well. And never force you to do work that doesn't need to be done yet (case in point - I have a car that is driven very little - the brakes will need to be done soon, but not yet - I have a quote from them for when it's time!).
Honest, reasonable, complete friendly. Even Bailey the dog.
went for the first time just for an inspection, i found the shop and waiting area very clean. also jeff behind the counter is very friendly and i was treated very fair would highly recommend it
Brought in my 2005 Volvo for New York State Inspection 4-20-2016 and found out that it was going need front brakes very soon.So they came up with a price for new brake pads and front rotors and flushed out the old brake fluid.They said it could be done same day and done in two hours or less.Great service shop very clean and organized.When car was done they test drove it to make sure it ok.Thank-You for the service and work done to my Vehicle Jerry.PS. one more thing done and out of the way for me done that day.
I brought my Lincoln Navigator in for a oil change and tire rotation 2/01/2016 very nice work was done and my vehicle was checked out too.They told me that I needed hood Struts and gave me a price through my e-mail.I came back 2/10/2016 and they installed the hood stuts which they had to order and had in one day delivery.Thank-You Schoen Auto (Jerry) Very nice clean place to sit there and wait and nice clean service shop work area.
My battery died on my 2007 BMW335i last week. I did a google search on replacement batteries and how to replace it. It was way more involved than your normal loosen to nuts to remove the old one and pop the new one in. So i checked for service centers on the east side. Called Jerry at Shoen Auto and i could not have been more pleasantly surprised by the immediate and pleaaant level of service. Shoen is a multiple Rochester "Ethics in Business". Winner and has numerous plaques and letters of endorsement from the newspaper and his clients. I highly reconnend giving this place a try for any foriegn car service. They are a high quality organization, with highly trained technicians and stand behind thier work. 100%. Thanks Jerry
I have a decent level of mechanical skill and do virtually all of my own automotive work; however, if I need help solving a problem or lack the experience on something difficult, I bring my car to Schoen Auto. I highly recommend them for their honesty, knowledge and ease to work with.
I wouldn't take my car anywhere else. Honest, reliable, and keeping my 12-year-old car on the road and running like a top. Plus you get a free loaner car and for being a loyal customer I received some delicious cookies - a total surprise! They are awesome!
I cannot say enough about these guys! The best in Rochester. Honest, informative, patient, and they don't leave you hanging around waiting for a phone call. PLUS: you get a loaner car (no additional charge) when your vehicle is getting worked on! Can't beat that! Give them a try. Go there for your next oil change. I can GUARANTEE you'll leave happy, and confident that your in a safe, reliable vehicle.